Track your Order

Thank you for shopping with JOYOR Prime! Here are a few easy ways to track your order:

  1. Track via the Shop App — Download the Shop App from the App Store or Google Play to check your order's shipping progress in real time
  2. Check your customer account — If you don't have your order number handy, simply log in to your account to view your order history and tracking status
  3. Contact us — Still need help? Email us at support@joyorprime.com and we'll be happy to assist