before you buy

Here are some things you can look at before buying

1. How to choose the right electric scooter for me?

When choosing the right electric scooter for you, you can consider the following factors:

Purpose: Do you plan to use it mainly for commuting, leisure riding, or some extreme sports?

Budget: Choose a cost-effective scooter according to your budget.

Load capacity: Make sure the maximum load of the scooter matches your weight.

Range: Choose a scooter with a suitable range according to your daily use needs.

Speed: Choose a suitable maximum speed according to local regulations and personal needs.

Tire: The size and type of tires will affect the comfort and applicable road surface of the ride.

Portability: Consider whether you need to carry the scooter frequently, and choose a style with suitable weight and folding design.

2.How can I get spare parts that are not shown on the website?

Contact customer service: You can contact our customer service to ask if there are spare parts that are not shown on the website.

3. How to redeem JOYOR points?

Log in to your account: First log in to your JOYOR account.

Check points: Go to the points center to check your points balance.

Select products: Browse the points redemption area and select the products you want to redeem.

Submit the redemption: Follow the instructions on the page and confirm that the redemption information is correct before submitting.

Waiting for delivery: After the redemption is successful, wait for delivery or get the redemption code according to the instructions on the page.
If you have any questions about the specific operation, it is recommended to contact JOYOR's customer service directly for help.