Frequently Asked Questions (FAQ)
1. What is the maximum range of a Joyor scooter?
It depends on the model and usage. For example, the Joyor S10 can reach up to 85km under ideal conditions, while the T10 offers around 75km. Models like the S5-ABE and Y8-S, popular in Germany, offer 45km and 100km respectively.
2. What is the top speed?
The S10 and T10 models can reach up to 60km/h. In Germany, ABE-certified models like the S5-ABE are limited to 20km/h in compliance with local regulations.
3. What is the battery lifespan? Can I replace it?
Most batteries last between 500 to 800 charging cycles (2–4 years). Batteries can be replaced, though we recommend this be done by professionals. Avoid deep discharge to extend lifespan.
4. Are Joyor scooters waterproof?
Most models are rated IP54, meaning they are splash-resistant. Light rain is fine, but avoid riding in heavy rain or through standing water.
5. Do Joyor scooters have a warranty in Europe?
Yes. Joyor scooters purchased in Europe include a 2-year general warranty and a 1-year battery warranty. Purchases from JoyorPrime.com are fully protected under EU consumer rights.
6. Which models are suitable for Germany?
Models like the S5-ABE are ABE-certified and ideal for Germany. The Y8-S is also suitable for longer trips. Remember, German law limits speed to 20km/h and requires lights, bell, and insurance.
7. What are the recommended models for Italy and France?
Joyor S10 and T10 are ideal, offering strong performance and excellent suspension for urban commuting and weekend leisure riding.
8. Are Joyor scooters foldable?
Yes. All models feature a quick-fold design, perfect for storage or transporting in your car trunk. Very convenient for daily city life.
Still have questions? Contact our support team — we're happy to help!
