FAQs

  FAQs about JOYOR

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How safe is it?

To avoid injury, you must carefully read the user manual and drive referring to the manual description. Please make sure to use the electric scooter in good condition and carefully study all users materials provided by our company before using the product.

How to ride an e-scooter?

Riding an e-scooter involves a few simple steps. Start by stepping onto the scooter with one foot, then push off gently with the other.Once you gain momentum, use the throttle to control your speed.

How do electric scooters charge?

Electric scooters typically charge through a power adaptor connected to a standard electrical outlet. Charging times vary based on the model and battery capacity.

Do you have more colors and designs?

Yes, we have many colors and some other designs, we are sure you will be satisfied with them. You can check with our customer service for more information.

Is has the age limit for the people to use ourproducts?

We kindly recommend that our products both suitable for children who are older than 12 years and adults. But for the safety factors, when children use the electric scooter, it is better under the adult's guidance and caring.

How long does anelectric scooter battery last?

The battery life of an electric scooter can range between 10 to 40 miles on a full charge, depending on the model and
battery specifications.

How long does ittake to charge an electric scooter?

Typically, it takes about 4-6 hours to fully charge an electric scooter, although this can vary based on the specific model and battery type.

On what type ofterrain and landform can I ride the electric scooter?

To prevent the loss of traction, you must always be careful when riding and learn to identify and avoid slippery surfaces and obstacles.

+Which product is suitable for me?

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+Can I pay for my Joyor Electric Scooter in parts?

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+How long will it take to receive my E-Scooter?

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+Where is JOYOR warehouse located?

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+What is JOYOR's after-sales policy? Is there a warranty?

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+How do I change my order content

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