
Frequently asked questions
How long will it take for me to receive my order?
How long will it take for me to receive my order?
The delivery time of our shipping service provider is 3 to 5 days after receiving payment.
Tips: The fastest delivery time is 1-2 days (DPD express), depending on the distance between your delivery address and our warehouse address and the real-time express delivery situation.
Why didn't I receive a tracking number?
Why didn't I receive a tracking number?
Sometimes, we may not be able to get the tracking number from the carrier in time. Once we get the tracking number, we will notify you by email. If you have any questions, please contact us
What countries do you ship to?
What countries do you ship to?
We currently ship to Germany and Austria. Please contact us if you would like to enquire about shipping to other destinations.
How do I return a product?
How do I return a product?
For purchased parts, returns are not accepted unless there is a quality problem or parts are missing. If the accessory has a warranty, it will be noted in the description of the product page. If you encounter any problems, please consult us.
How long will it take to receive my refund?
How long will it take to receive my refund?
We will process your refund within 7 days of receiving the item.